Avenia Privacy Policy

1. Introduction

At Avenia, we take our users' privacy seriously. This Privacy Policy explains how personal data is collected, used, and processed when using the Avenia app.

Avenia is a service available worldwide and aims to comply with applicable data protection regulations. Examples include:

• GDPR (European Union)
• KVKK (Turkey)

By using the app, you accept this Privacy Policy.

2. Data We Collect

The following categories of data may be collected to provide the service:

• Account Information
  • email address
  • username
  • login authentication information
• Usage Data
  • in-app interactions
  • features used
  • usage statistics
• Uploaded Content
  • text
  • documents
  • images
  • audio or video files
• Technical Data
  • IP address
  • device information
  • operating system
  • app version
• Payment Information
  • Payments are processed by app stores: Google Play, Apple App Store
  • Avenia does not store payment card details.

3. How We Use Data

Collected data may be used for the following purposes:

• providing AI services
• creating or analyzing content
• managing user accounts
• ensuring security
• improving service performance
• resolving technical issues
• complying with legal obligations

4. AI Processing and Third-Party Providers

Avenia may use third-party service providers to offer some features.

Example providers:

• Google Gemini
• fal.ai
• cloud infrastructure providers
• data storage services

Content submitted by the user may be processed by these services.

These service providers may process data in accordance with their own privacy policies.

Avenia is not directly responsible for the data processing activities of third-party services.

5. Storage and Retention

Data may be stored on the following infrastructure:

• Firebase
• cloud storage services

Data is retained for as long as necessary to operate the service.

Temporary processing data is deleted where possible after processing is completed.

Account deletion requests are processed within 30 days, except where legal retention obligations apply.

6. Data Sharing

Data may be shared in the following cases:

• with technology providers required to deliver the service
• when legally required
• upon requests from official authorities
• when the user gives explicit consent

Avenia does not sell user data for commercial purposes.

7. User Content and Responsibility

Users are responsible for the content they upload or create in the app.

The user represents that they have the necessary rights or permissions for the content they upload.

Avenia is not obligated to verify the accuracy or legal status of user-provided content.

8. International Data Transfer

Avenia is a service accessible worldwide.

Therefore, data may be processed or stored in the following countries:

• European Union
• United States
• other countries with data centers

By using the app, you consent to your data being transferred to these countries.

9. Cookies

Avenia web services and related platforms may use cookies.

Cookies may be used for the following purposes:

• improving user experience
• providing technical functions
• performing performance analytics

10. Your Rights

Depending on your country, you may have the following rights:

• access your data
• correct inaccurate data
• request deletion of data
• request data portability
• object to data processing

You can contact us to exercise your rights.

11. Changes

This Privacy Policy may be updated from time to time.

The updated version takes effect on the date it is published.

12. Contact

For privacy-related questions:

support@aveniaichat.com

Developer and Contact

Developer: Mustafa Kucukkoc

Contact: support@aveniaichat.com